Privacy Policy
Last updated: April 13, 2026
1. Who We Are
Distress Finder LLC ("we", "us", "our") operates the website distressfinder.com. We are a real estate company registered in the United States (EIN: 98-1925211) with operations in Dubai, UAE. We specialize in connecting property sellers with buyers for below-market real estate transactions.
2. Information We Collect
We collect information you provide directly when you:
- Submit a form — name, phone number, email address, property type, area/community, reason for selling, and asking price
- Contact us via WhatsApp, phone, email, or Telegram
- Create an account — name, email, phone number, and password
- Use the AI chatbot — your conversation messages
We automatically collect:
- Usage data via Google Analytics (pages visited, time on site, device type, location at city level)
- Cookies — essential cookies for site functionality and analytics cookies for Google Analytics and Google Ads
3. How We Use Your Information
- To respond to your property sale inquiry and provide a cash offer
- To communicate with you about our services via your preferred channel
- To send you relevant property deals if you have opted in
- To improve our website and services
- To run and optimize advertising campaigns (Google Ads, Meta Ads)
- To comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share your data with:
- Service providers — hosting (Hostinger), analytics (Google), communication (Twilio for SMS/WhatsApp, Telegram), AI services (Anthropic for chatbot)
- Business partners — trusted real estate brokers and lawyers involved in your specific transaction, only with your consent
- Legal requirements — if required by law, court order, or regulatory authority in the UAE or US
5. Data Storage and Security
Your data is stored on secure servers. We use HTTPS encryption for all data transmission. Form submissions are stored in encrypted databases on our server infrastructure. We retain your data for as long as necessary to provide our services or as required by law.
6. Your Rights
You have the right to:
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate data
- Deletion — request deletion of your personal data
- Withdraw consent — opt out of marketing communications at any time
To exercise any of these rights, contact us at info@distressfinder.com.
7. Cookies
We use the following cookies:
- Google Analytics (_ga, _gid) — to understand how visitors use our site
- Google Ads (_gcl_aw) — to measure advertising effectiveness and serve relevant ads
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
8. Third-Party Links
Our website may contain links to third-party services (WhatsApp, Telegram, social media). We are not responsible for the privacy practices of these external services. Please review their privacy policies separately.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the website after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us:
- Email: info@distressfinder.com
- WhatsApp: +971 58 598 5849
- Telegram: @zakharnn